Career

Job Description:

Overview of Your Role: Sales Associate – Driving Sales & Growth for CBBC Wonders

As a Sales Associate, your role is pivotal in driving the sales strategy for the company across various channels—whether offline, online, wholesale, retail, or any other sales avenue. Below, we have detailed your key responsibilities, along with how you will contribute to our growth, while continuously developing your skills and gaining expertise in both sales and product knowledge.

Key Responsibilities:

1. Sales Strategy & Target Achievement

• Meeting Sales Targets: Your primary responsibility will be to generate sales and meet defined sales targets and deadlines. This involves direct outreach and building relationships with customers across various channels (online and offline), ensuring that you’re constantly driving new business while maintaining existing relationships.
• Revenue Growth: You will work to increase revenue for the company by exploring and exploiting various sales channels (wholesale, retail, online) while aligning with company sales objectives and strategic goals.
• Sales Reporting & Monitoring: You’ll be required to track your sales performance and provide weekly/monthly updates on achieved sales targets and KPIs. Regular analysis of results will help you stay focused on improving strategies and continuously reaching higher targets.

2. Marketing & Brand Promotion Activities

• Collaboration with Marketing Team: You will actively collaborate with our marketing team to ensure that our brand message, offers, and promotions are effectively communicated to customers. This will include executing marketing campaigns, special offers, and discounts, which are aligned with sales targets.

• Brand Awareness & Outreach: You will play a key role in promoting our products and services by engaging in both offline and online outreach activities, leveraging social media and other marketing materials to increase visibility and attract potential leads.
• Customer Engagement through Content & Promotions: While generating sales, you will support our content strategy by utilizing marketing materials, including brochures, websites, email campaigns, and social media content, to enhance customer interest and drive conversions.

3. Product & Service Knowledge Development

• In-Depth Product Knowledge: You will need to continuously develop a deep understanding of our products and services to effectively communicate their value propositions to potential customers. This includes being well-versed in product features, pricing, and competitive advantages.
• Continuous Learning of New Products & Services: As we regularly develop new products and services, it will be essential for you to stay updated and adapt to new offerings, ensuring that you can sell our latest products with confidence. You’ll work closely with the product development team to gain insights into upcoming launches and incorporate these into your sales pitch.
• Feedback Loop for Product Improvement: As you engage with customers, you will gather feedback on our products and services. This will help us refine and improve both our sales strategies and product development processes.

4. Lead Generation & Conversion

• Identifying Sales Opportunities: You will be responsible for identifying new sales opportunities through various methods, such as prospecting, networking, referrals, and inbound leads. Your ability to spot opportunities and convert them into actual sales will be critical.
• Conversion of Leads into Sales: Whether it’s from a cold outreach or a warm lead, you’ll focus on converting prospects into customers by identifying their needs, showcasing how our products and services address those needs, and closing the sale.
• Customer Relationship Building: Building long-lasting relationships with clients will be at the heart of your sales process. By nurturing relationships, understanding customer needs, and offering continued support, you’ll ensure a higher conversion rate and greater client satisfaction.

5. Customer Retention & Upselling

• Ensuring Post-Sale Satisfaction: After a sale, your job will also include ensuring that customers are satisfied with their purchases. Handling post-sale support, answering any queries, and offering guidance will help you build strong customer loyalty.
• Upselling & Cross-Selling: You will also work on upselling or cross-selling our other products and services, increasing average sales per customer and maximizing the lifetime value of each client.

6. Continuous Product & Service Development

• Providing Insights for Product Development: Your interactions with customers will give you valuable insights that can influence the product development process. As you learn what customers want, what challenges they face, and how they use our products, you will be encouraged to share this feedback with the product and marketing teams to ensure that we continue to meet market demands.
• Market Trends Analysis: Keeping a close eye on industry trends and competitor offerings will help you understand market gaps and inform product strategies. This will ensure our products remain competitive and relevant in the marketplace.

7. Marketing Campaigns & Sales Alignment

• Campaign Execution: You will work closely with the marketing team to align on sales campaigns. From discounts, promotions, and seasonal offers to developing targeted outreach, your role will ensure that marketing and sales efforts work together seamlessly.

• Feedback & Adjustments: Regularly reviewing the success of campaigns and providing feedback to the marketing team will help optimize future campaigns. By analyzing customer response and sales performance, you’ll suggest improvements to better align with the sales goals.

8. Reporting & Performance Metrics

• Sales Reporting: You will be responsible for reporting your sales numbers, progress toward targets, and customer feedback on a regular basis to the sales team leader and management. This helps in keeping track of sales trends, customer engagement, and performance.
• Target Achievement Reports: Regular reports to management will track whether you’re on track to meet your sales quotas. By providing timely updates and recommendations for improvements, you will help the team stay focused on hitting key goals.

Growth Opportunities at CBBC Wonders:

At CBBC Wonders Private Limited, we believe in empowering our employees to grow both personally and professionally. Here’s how we envision your growth in this role:

1. Continuous Learning & Skill Enhancement:

• You will have access to ongoing training programs to continuously enhance your sales, communication, and customer engagement skills. Whether it’s sales techniques, customer relationship management, or product knowledge, you’ll be equipped with the tools to succeed.
• We also provide opportunities for you to gain expertise in digital marketing, brand building, and market analysis, giving you the skills to adapt to an ever-changing landscape.

2. Career Advancement:

• As a key player in our sales operations, there are opportunities for advancement into roles such as Sales Manager, Team Lead, or even Head of Sales as the company grows. These positions will involve more strategic oversight,
• leadership, and the chance to lead larger teams or take on cross-departmental responsibilities.
• You will have the chance to take on more responsibility as you progress, whether by managing larger accounts, developing sales strategies, or overseeing a team.

3. Innovation & Ownership:

• We encourage you to bring your innovative ideas into your sales approach. Whether it’s exploring new sales techniques, offering creative product suggestions, or suggesting better customer engagement strategies, you will have the freedom to take ownership of your sales methods.
• Your ability to contribute new strategies will have a direct impact on the company’s sales growth, helping shape the direction of sales and marketing efforts.

4. Cross-Department Collaboration & Exposure:

• As your role expands, you will be exposed to collaboration opportunities with marketing, product development, and customer support teams. This will not only enhance your skill set but also give you a broader understanding of how different departments align to achieve company goals.

5. Recognition & Rewards:

• We believe in rewarding excellence. Your efforts will be recognized through performance incentives, bonuses, and other rewards. As you achieve your sales targets, you’ll also receive acknowledgment for your contributions to the company's success.

6. Entrepreneurial & Leadership Growth:

• Ownership & Leadership: As we grow, there will be ample opportunities for you to take leadership roles, either managing larger accounts, teams, or overseeing new projects. You will have the chance to become a leader in a growing startup where your ideas and contributions shape the future.